Full Board accommodation, coffee, tea and water during meals.
Park fees, Tourism Development Levy, flights, alcoholic drinks, Special Camp Site fees, transfers to and from the camp, game drives and excursions from the Camp.
We will grant the agent one single room for the use of a Bona Fide Tour Leader, for any Group over 15 paying guests, under the condition that he or she will pay only the camping fees and other extras and Full Board Accommodation will be free of charge for the number of nights stayed subject to availability, must be requested at time of booking
NOTE: Maisha Serengeti Camps reserves the right to release any booking that does not comply with the above terms.
Booking Agents shall pay by company cheque or by direct transfer into Maisha Serengeti Camp’s bank account (below) and the paying in slip scanned copy emailed to Maisha Serengeti Camps.
Failure to email a scanned copy of the bank deposit slip may lead to the booking being released to the waitlist. Please always indicate the Maisha Serengeti Camps Invoice number and date of check in.
Maisha Serengeti Camps & Lodges Ltd, US $ Account No: 9120002778228
Stanbic Bank Tanzania Ltd, Arusha Branch, Tanzania
Swift Code: SBICTZTX,
Make cheques/transfers payable to “Maisha Serengeti Camps & Lodges Ltd” Please include invoice number in transfer information to ease identification
A pleasure to cater for special diets but full information is required when booking so that we can submit menu for approval to guest before arrival.
If a confirmed booking is amended or cancelled by the booking agent for any reason, the deposit will be forfeited and further penalties are payable by the Booking Agent in accordance with the following schedule:
Provisional Booking will be held subject to availability and at the discretion of Maisha Serengeti Camps. Maisha Serengeti Camps have the right to charge cancellation fees against Provisional Bookings not cancelled or amended as per the cancellation policy
No cancellation fee will be levied if the property is 100% full.
If staying 3 or more nights, at own risk and guests accept the chance of departing with damp/wet clothing. Laundry price lists at camp.
All guests are expected to have personal emergency evacuation and medical insurance in case of emergency. Proof of insurance may be requested
Maisha Serengeti Camps do not and will not accept any responsibility for any accident or incident of any nature involving clients/guests and or staff of any tour company who are at any of the camps or whilst travelling to or from any camp or partaking in any activity, arranged by, associated with or owned by Maisha Serengeti Camps.
Should any client arrive late or request an early departure, no refund will be granted. Whilst Maisha Serengeti Camp will ensure that all anticipated accommodation will be available as planned, there shall be no claim of any nature against the Maisha Serengeti Camp for a refund, either in part or whole, If any accommodation and or excursion is unavailable and reasonable alternative was found or – if the guest were unable to make use of the service for any reason
The Agent confirms that the above contract, rate and terms and conditions are strictly confidential and that no portion of this agreement may be divulged to any third party
Maisha Serengeti Camps will consider any default or non-compliance with any of the terms and conditions contained with this agreement as a breach of contract and therefore make this contract null and void. Furthermore, it may cancel any booking paid or unpaid as a result of such breach and claim damages due to default.